diff --git a/selfdrive/controls/lib/events.py b/selfdrive/controls/lib/events.py
index e04ec262de..ab1a78d025 100644
--- a/selfdrive/controls/lib/events.py
+++ b/selfdrive/controls/lib/events.py
@@ -246,7 +246,7 @@ def no_gps_alert(CP: car.CarParams, sm: messaging.SubMaster, metric: bool, soft_
   gps_integrated = sm['peripheralState'].pandaType in (log.PandaState.PandaType.uno, log.PandaState.PandaType.dos)
   return Alert(
     "Poor GPS reception",
-    "If sky is visible, contact support" if gps_integrated else "Check GPS antenna placement",
+    "Hardware malfunctioning if sky is visible" if gps_integrated else "Check GPS antenna placement",
     AlertStatus.normal, AlertSize.mid,
     Priority.LOWER, VisualAlert.none, AudibleAlert.none, .2, creation_delay=300.)
 
@@ -495,24 +495,24 @@ EVENTS: Dict[int, Dict[str, Union[Alert, AlertCallbackType]]] = {
 
   # Thrown when the fan is driven at >50% but is not rotating
   EventName.fanMalfunction: {
-    ET.PERMANENT: NormalPermanentAlert("Fan Malfunction", "Contact Support"),
+    ET.PERMANENT: NormalPermanentAlert("Fan Malfunction", "Hardware Malfunction"),
   },
 
   # Camera is not outputting frames at a constant framerate
   EventName.cameraMalfunction: {
-    ET.PERMANENT: NormalPermanentAlert("Camera Malfunction", "Contact Support"),
+    ET.PERMANENT: NormalPermanentAlert("Camera Malfunction", "Hardware Malfunction"),
   },
 
   # Unused
   EventName.gpsMalfunction: {
-    ET.PERMANENT: NormalPermanentAlert("GPS Malfunction", "Contact Support"),
+    ET.PERMANENT: NormalPermanentAlert("GPS Malfunction", "Hardware Malfunction"),
   },
 
   # When the GPS position and localizer diverge the localizer is reset to the
   # current GPS position. This alert is thrown when the localizer is reset
   # more often than expected.
   EventName.localizerMalfunction: {
-    # ET.PERMANENT: NormalPermanentAlert("Sensor Malfunction", "Contact Support"),
+    # ET.PERMANENT: NormalPermanentAlert("Sensor Malfunction", "Hardware Malfunction"),
   },
 
   # ********** events that affect controls state transitions **********